Don't Let Anyone Else Define "The Brand Called You"
Copyright August 22, 2000 Adrian Jones
Published August 28, 2000, The Post-TribuneHow many numbers define you?
One day this past week I decided to find out how many numbers define me (with
inspiration from Andy Rooney).
Big government defines me with nine: a Social Security number. Add
the drivers license number and the total is 19.
Then tack on 41 digits for bank accounts. For retail membership cards, add 71
digits; credit cards, 97 digits. Toss in hotel and airline loyalty memberships,
86 digits.
In other words, to a combination of 22 governments and companies, I am essentially
314 digits, and any real meaning behind these numbers is as elusive as an on-time
arrival on United Airlines.
So marketing has become more personal, huh?
Thanks to technology, I receive ads for Chicago radio station Q101 even when
I am at school 700 miles away.
I receive a welcome to the neighborhood packet from distant advertisers
when I moved to a dorm next door, and I receive unrelenting credit card solicitations
custom-tailored to Mr. Adrian Jones.
In short, I am invited to make myself another number, since my present 314 are
so inadequate.
Combine the numeralization of people with sophisticated brand promotion and
one could easily end up branded better than a steer going to market.
Not that anyone minds being branded, even if we do buy designer clothes from
the 75 percent off bin at the outlet mall, since its the brand that we
idolize, not high-quality sweatshop stitching.
The haughty horsey single-handedly increases the cost of Ralphs shirts
at least a few bucks over otherwise-normal shirts. Would we really pay that
much extra for a shirt without the half-inch tall equine of egotism?
Of course not. And theres nothing wrong with paying a few bucks extra
for an ego-fix unless we allow marketers to destroy our individuality
by numbering us in order to simultaneously fill the vacuum with their own brand.
Put another way, the possibility exists that people, treated as nothing more
than numbers in a computer profile, become accustomed to identifying themselves
vicariously via someone elses brand.
Exhorting people simply to avoid branding would set new records in naïveté
and hypocrisy, since I, too, am quite guilty of allowing myself to be branded.
Rather, we must nurture what business writer Tom Peters famously dubbed The
Brand Called You (Fast Company, August 1997).
In an age when everything is branded, we ought at least to be able to seek and
become our own individual brand, and we ought not to have to sell anyone on
our individual brand.
The Brand Called You is composed of more than business skills and contacts,
as Peters asserts. Rather, The Brand Called You encompasses both your outer
self (the clothes you wear, your haircut, even your piercings) but also your
inner self (honor, charity and purpose in life).
In the inclusion of these much more important and unique inner qualities, The
Brand Called You is far superior to any corporate brand.
Consider how these brands advertise the sizzle, not the steak.
Weyerhauser sells branded forest products; it advertises environmental responsibility.
Freddie Mac sells branded housing securities; it advertises improved home ownership.
United sells canceled flights; it advertises help for Olympic athletes.
Dont assume I oppose corporate citizenship. Its great Weyerhauser
really doesnt want to tear down the trees it uses to make its brand of
lumber; its great that Freddie Mac wants to improve home ownership in
peddling its brand of bonds; and its great that United will give free
flights to Olympic athletes. Maybe the pole-vaulters can squeeze in extra practice
in the terminal while waiting for their delayed flight.
Either way, youre still buying nothing but brands of boards, bonds and
boredom (unless you enjoy waiting for delayed flights).
On the other hand, your own brand The Brand Called
You really can have as its core mission, say, helping others.
A corporate brand cannot exist to improve the world. If the corporation were
really a good citizen for good citizenships sake, its brand(s) wouldnt
have to advertise the fact. With only the rarest of exceptions, corporate citizenship
becomes just another piece of the packaging and the marketing designed to sell
Brand X. Theres no such thing as brand citizenship.
By contrast, the Brand Called You is never for sale because its value is intrinsic:
You exist to serve a greater purpose in life, a purpose much greater than to
sell shirts. Dont ever become someone elses brand, and dont
ever seek to advertise having become 314 digits. Become your own brand, The
Brand Called You.
Reader-Columnist Adrian Jones of Valparaiso is a senior finance
and real estate dual-concentration at the University of Pennsylvania.
Copyright © Adrian Jones / Posted August 31, 2000
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